Terms of Service

Effective date: September 30, 2026 · Version 2026-09-30 · Last updated: October 6, 2026

LYFTR (lyftr.co) is operated by Enes Ozata as an individual seller. In these Terms, "LYFTR", "we", "us" and "our" refer to the operator of the LYFTR service. "You" means the person or entity using the service.

Important for US users: section 19 requires you and LYFTR to resolve most disputes through individual binding arbitration instead of a court, and you waive the right to a jury trial and to take part in a class action. You can opt out of arbitration within 30 days. See section 19.

1. The service

LYFTR is an online coaching platform. Coaches use it to create training programs, nutrition plans and check-ins, track client progress and communicate with their clients. Clients use it to follow the plans their coach assigns and to log their training, nutrition and body measurements. Individuals without a coach can use it to plan and log their own training.

LYFTR is software only. We do not provide coaching, personal training, nutrition, dietary or medical services or advice. Coaches are independent customers of LYFTR who deliver their own services to their own clients; we are not a party to any agreement between a coach and a client.

2. Accounts

You must be at least 16 years old to create a coach or individual account. Clients must be at least 13 years old; clients under 18 may use LYFTR only with the consent and supervision of a parent or legal guardian, and their coach is responsible for obtaining that consent. LYFTR is not for children under 13.
You are responsible for keeping your login credentials secure and for all activity under your account.
You must provide accurate information and keep it up to date.

3. Electronic acceptance

When you tick the boxes in the app and confirm, you accept these Terms and the related documents electronically. Your acceptance is recorded with the date, the document version and your role (coach, client or individual). If we make a material change, the app asks you to accept again; you cannot use the related panel until you do.

4. Plans, billing and renewal

Coaches can use the free Starter plan (up to 5 active clients). Paid plans (Standard and Pro) raise the client limit and are offered with monthly or yearly billing. Current prices are shown on our pricing page and at checkout.
Launch period: until December 31, 2026 all features are available on every plan; the client limit always follows your plan. After that date features follow your plan and your data is kept.
Paid subscriptions renew automatically at the end of each billing period at the then-current price until cancelled.
You can cancel at any time. Cancellation stops future renewals; your plan stays active until the end of the period you already paid for.
Automatic renewal: by subscribing you authorize Paddle to charge your payment method at the start of each billing period, at the price and billing period shown at checkout, until you cancel. You receive an email receipt for every charge. You can cancel online at any time under Settings > Profile > Manage subscription, through the link in your Paddle receipt email, or by emailing support@lyftr.co.
Founding price: subscriptions started on or before December 31, 2026 at the founding price shown on our pricing page keep that price for as long as the subscription stays active without cancellation or lapse. After that date, new subscriptions are charged the regular price.
Discount codes: promotional codes may be offered for a limited time. Each code has its own terms (such as discount amount, duration and eligibility), cannot be combined with other codes unless stated, has no cash value and may be withdrawn at any time before it is used.
Apart from founding prices, if we change prices, the new price applies from your next renewal and we will tell you in advance.
Prices may exclude sales tax or VAT, which is calculated at checkout based on your location.
Individual users without a coach can use the Personal plan: all features are free for the first 7 days (no payment details required). After the trial the app is locked until you subscribe to the paid Personal plan (monthly or yearly): you cannot log workouts, nutrition or progress, but your data is kept and you can still open your settings, export your data or delete your account.
Clients invited by a coach use LYFTR free of charge. Any fees a coach charges their own clients are a matter between the coach and the client. A coach can send a link to their own payment page through the app or add one to a package on their coach page; LYFTR does not process those payments, is not a party to them and takes no fee. The payment page is run by a third party under its own terms.
A coach can ask their clients to read and accept the coach's own agreement or waiver in the app. That document is between the coach and the client; the coach writes it and is responsible for its content, and LYFTR is not a party to it and does not give legal advice. The accepted text, the client's name and the date are stored and shown to the coach and the client.

5. Payments through Paddle

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's Buyer Terms also apply to your purchase.

6. Refunds

Refunds are handled as described in our Refund Policy.

7. Health and fitness disclaimer

LYFTR is a software tool. It does not provide medical advice, diagnosis or treatment. Training programs, nutrition plans and any automatic suggestions in the app (such as load or calorie suggestions) are informational only. Coaches are solely responsible for the programs and advice they give to their clients, and clients should consult a qualified healthcare professional before starting any exercise or nutrition program, especially if they have a medical condition, injury or are pregnant. You use the service and follow any program at your own risk.

Assumption of risk: exercise and changes in diet involve inherent risks, including serious injury. To the fullest extent permitted by law, you voluntarily assume these risks and release LYFTR from claims arising from following a training or nutrition program, except claims caused by our gross negligence or willful misconduct.

LYFTR is not a healthcare provider and is not a covered entity or business associate under HIPAA. Healthcare providers must not use LYFTR to store protected health information.

8. Terms for coaches

Coaches are solely responsible for the programs, nutrition plans and advice they give, and for holding any qualification, licence or permit their work requires. In the United States, some states restrict individualized nutrition or medical nutrition advice to licensed professionals; coaches are responsible for staying within their scope of practice.
Client data: for data that a coach enters into LYFTR, or that a client enters for their coach, the coach is the controller and LYFTR is the processor. The Data Processing Terms in section 10 apply, and by accepting these Terms the coach accepts them.
Coaches must inform their clients about how their data is processed and obtain their explicit consent for health-related data (such as body measurements, progress photos and nutrition logs). To help, LYFTR shows every client a privacy notice and explicit consent screen on first sign-in, records the acceptance and shows it to the coach. This record supports, but does not replace, the coach's own obligations.
Coaches invite only people who agreed to be invited and do not send unsolicited messages through LYFTR.
Support access: the LYFTR team views a coach's panel and client data only if the coach grants access under Settings > Support access (24 hours). Every access is logged and shown to the coach.
Client reviews: clients who have worked with a coach for at least 14 days, have a verified email address and have finished workouts on at least two different days can rate and review that coach. A client can delete their review at any time, also after leaving the coach (Terms and permissions in the app). A coach cannot edit a review. A coach may reply once and may hide a review only if it contains personal information, off-topic content or abuse; the average rating always counts every review. Coaches must not offer anything of value for a review, ask only selected clients, write reviews about themselves or arrange fake reviews. We may remove reviews or a coach page that break these rules.

9. Terms for clients

The coaching service, its fees, duration, cancellation and refunds are between you and your coach. LYFTR does not charge clients.
The training, nutrition, measurements, photos and messages you enter are shared with your coach, who is the controller of that data.
Health declaration: you follow programs at your own risk. If you have a heart, blood pressure, joint or chronic condition, an injury, or are pregnant, you consult your doctor before starting and give your coach accurate information. If you feel pain, dizziness or shortness of breath, you stop and seek medical help.
Your coach's content: the programs, templates, videos, notes and plans your coach prepares belong to your coach. You may use them only for your own training during your coaching. You may not copy, reproduce, share, sell or publish them.
Reviews: a review you leave must reflect your own honest experience. It is shown with the name format you choose on your coach's public page, together with how long you have worked with your coach. You give LYFTR and your coach a non-exclusive, royalty-free license to display it there and in share images your coach creates from it. You can edit or delete it at any time; deleting your account deletes it.

10. Data Processing Terms (for coaches)

Scope: LYFTR processes personal data of the coach's clients and applicants (identity and contact details, training and nutrition logs, and health data such as weight, body measurements, progress photos and injury notes) only to provide the service and only on the coach's instructions given through the app.
Limits: we do not sell this data, share it for advertising, use it to train third-party AI models or give it to other coaches.
Security: encryption in transit and at rest, account-level access rules, admin access only with the coach's permission and logged, daily backups. Infrastructure-level database access is limited to operating the service, restoring backups and handling security incidents.
Breaches: we notify the coach without undue delay, and within 72 hours, after becoming aware of a breach affecting their data.
Sub-processors: Google LLC (Firebase), Cloudflare, Inc. and Functional Software, Inc. (Sentry, error logs). We give notice before adding a new sub-processor; a coach who objects may close their account.
Assistance and deletion: we help coaches answer their clients' requests, provide export and delete tools, and delete data within 30 days from active systems and 90 days from backups after a client is removed or an account is deleted.

The Turkish version of these terms (Veri İşleme Sözleşmesi) covers the same points under Turkey's KVKK.

11. Acceptable use

You agree not to:

break any law or infringe anyone's rights while using LYFTR;
upload content that is illegal, harmful, harassing, or that you do not have the right to share;
try to access other users' accounts or data, disrupt the service, or probe or scan it without permission;
reverse-engineer the software, attempt to extract its source code, or collect data with bots, scrapers or other automated tools;
resell or sublicense the service, or use it to build a competing product;
share your account with others or send spam or unsolicited messages through the service.

12. Your content

You keep ownership of the content you add to LYFTR (programs, exercises, notes, photos, videos, messages and other data). You give us a limited license to host, store, process and display that content only as needed to provide and improve the service for you. You can export or delete your content at any time.

13. Intellectual property and copyright

The LYFTR software, source code, interface, design, graphics, text, logo and the "LYFTR" brand, and the built-in content (such as the exercise and food libraries), belong to us or our licensors and are protected by copyright, trademark and other intellectual property laws. All rights reserved.

Without our written permission you may not copy, reproduce, distribute, adapt, imitate, frame or reuse any of them in another product, or use our brand or logo. These Terms give you only a personal, non-transferable, non-exclusive and revocable right to use the service as described here.

Coaches' content belongs to the coach, and clients may use it only as described in section 9. LYFTR does not give one coach's content to other coaches or users.

If you believe content on LYFTR infringes your rights, email support@lyftr.co with the location of the content and proof of your rights. We review notices and remove infringing content and suspend accounts where appropriate. We may use feedback and suggestions you send us to improve the service without any obligation to you.

Copyright complaints (DMCA)

We respond to notices of alleged copyright infringement under the US Digital Millennium Copyright Act. Send notices to our copyright agent at support@lyftr.co (subject "DMCA notice") with: (1) your physical or electronic signature; (2) the copyrighted work you claim is infringed; (3) the material you claim is infringing and where it is on LYFTR; (4) your contact details; (5) a statement that you have a good-faith belief the use is not authorized by the owner, its agent or the law; and (6) a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorized to act for the owner.

If your content was removed and you believe this was a mistake, you can send a counter-notice with the elements required by 17 U.S.C. § 512(g). We terminate the accounts of repeat infringers in appropriate circumstances. Knowingly false notices or counter-notices may create liability for damages.

14. Availability and changes

We work to keep LYFTR available and reliable, but we do not guarantee uninterrupted or error-free operation. We may add, change or remove features. If we remove a paid feature in a way that materially reduces the service you paid for, you may cancel and request a pro-rated refund for the unused period.

15. Suspension and termination

You may stop using LYFTR and delete your account at any time in the app (Terms and permissions > Delete my account and data). We may suspend or terminate accounts that violate these Terms or put the service or other users at risk. Where reasonable, we will give notice first. After termination, we delete account data as described in our Privacy Policy.

16. Disclaimers

The service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

17. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, or for any injury arising from following a training or nutrition program. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law, or your statutory rights as a consumer.

18. Governing law

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-law rules. The Federal Arbitration Act governs section 19. If you are a consumer, you also keep the protection of any mandatory laws of the country or state where you live.

Resolving disputes: before filing a claim, please email support@lyftr.co with a description of the issue; we will try to resolve it informally within 30 days. Either party may bring a qualifying claim in small claims court. If you live in the United States, other disputes are resolved by arbitration under section 19. If you live outside the United States, or if you opt out of arbitration, claims will be brought in the state or federal courts located in Illinois, subject to mandatory consumer law.

19. Arbitration agreement and class action waiver (US users)

This section applies if you live in the United States. Please read it carefully: it affects how disputes between you and LYFTR are resolved.

Informal resolution first. Before starting arbitration, the party with the claim must send a written notice (to us at support@lyftr.co; to you at your account email) with your name, account email, a description of the dispute and the relief requested. We will both try in good faith to resolve it within 30 days. Deadlines to bring a claim are paused during this period.
Binding individual arbitration. If the dispute is not resolved, any dispute, claim or controversy arising out of or relating to these Terms or the service (including whether this section applies) will be decided by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, or under its Commercial Arbitration Rules if you use LYFTR for your business (for example, as a coach). The AAA rules are available at adr.org. The arbitrator may award the same individual relief a court could.
Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may go to court to stop infringement or misuse of its intellectual property. Claims that applicable law does not allow to be arbitrated are not covered.
Where and how. The arbitration will be held by video, phone or written submissions, unless the arbitrator decides an in-person hearing is needed; any in-person hearing will be in the county where you live, or another place we both agree on.
Costs. If you are a consumer, your share of the AAA filing fees will not be more than the fee to file a lawsuit in court, and we will pay the rest of the AAA and arbitrator fees. Each party pays its own attorneys' fees, unless the arbitrator awards them under applicable law.
No class actions. You and LYFTR may bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not combine the claims of more than one person. If a court decides that this waiver cannot be enforced for a particular claim or remedy (such as public injunctive relief), that claim or remedy will be decided by a court after the individual claims are arbitrated, and not in arbitration.
Jury trial waiver. You and LYFTR each give up the right to a trial by jury for disputes covered by this section.
Many similar claims. If 25 or more similar arbitration demands are filed by or with the help of the same or coordinated counsel, the AAA Mass Arbitration Supplementary Rules apply and the demands may be administered in batches.
30-day opt-out. You can opt out of this section within 30 days after you first accept Terms that include it, by emailing support@lyftr.co with the subject "Arbitration opt-out", your name, your account email and a statement that you opt out. Opting out does not affect any other part of these Terms; disputes then go to the courts named in section 18.
Changes to this section. If we make a material change to this section, you may reject it by emailing us within 30 days of the change; the previous version then continues to apply to you. This section does not apply to claims already filed in court before you accepted it, and it survives the end of your use of LYFTR.

20. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will notify you in the app or by email before it takes effect and ask you to accept the updated Terms in the app.

21. Contact

Questions about these Terms: support@lyftr.co